Contact Us
Whether you've spotted something in our reviews that needs a second look, want to flag a responsible gambling concern, or simply have a question about how we assess and rank Australian-friendly online casinos, this is the right place. The team behind Online Casinos Australia welcomes feedback from readers — it helps us keep the information accurate and genuinely useful.
Who We Are
Online Casinos Australia is an independent comparison and review site built for Australian adults researching online casinos. Our editorial team researches and verifies information across licensing, bonuses, pokies, payment methods and withdrawal speeds — with a particular focus on fast-payout casinos available to players in Australia. You can read more on our About Us page.
We are not a casino operator. We do not accept deposits, process wagers or pay out winnings. Everything published on this site is editorial content produced to help players compare their options with confidence.
What You Can Contact Us About
- Factual corrections — If you believe any information in our reviews or rankings is outdated or inaccurate, let us know. We take accuracy seriously and will investigate promptly.
- Bonus or offer discrepancies — Casino welcome offers change frequently. If a deal no longer matches what we've listed, please flag it with the casino name and the offer in question.
- Responsible gambling concerns — If you or someone you know is experiencing difficulty with gambling, please visit our Responsible Gambling page first. It contains practical tools and links to Australian support services. You can also contact us directly if you need help finding the right resource.
- General questions about our site — Questions about how we rank casinos, how our editorial process works, or what criteria we use are always welcome.
- Affiliate or partnership enquiries — If you represent a casino brand or affiliate network and want to discuss a commercial arrangement, please note that our editorial ratings are not for sale. Operator relationships do not determine rankings. See our Terms and Conditions for more detail on how commercial relationships work on this site.
How to Reach Us
You can contact the Online Casinos Australia editorial team by email. We aim to respond to all enquiries within two business days. When writing in, please include:
- The page or casino you're referring to, if your message relates to specific content
- A clear description of what you've found, noticed or would like to ask
- Your preferred contact email so we can reply directly
We read every message ourselves. Generic or bulk enquiries receive lower priority than genuine reader questions.
A Note on Our Editorial Independence
Online Casinos Australia earns revenue through affiliate partnerships with some of the casino operators we review. If a reader visits a casino through a link on this site and creates an account, we may receive a commission. This arrangement is disclosed clearly and does not influence how we rate or rank any operator. A casino cannot pay for a higher position in our rankings, and every write-up — including those for top-rated operators — includes an honest assessment of limitations alongside strengths.
If you ever feel our coverage of a particular casino does not reflect your own experience as a player, we genuinely want to hear about it. Reader feedback has led to corrections and re-evaluations in the past and remains one of the most valuable inputs we have.
Responsible Gambling Reminder
All casino content on this site is intended for adults aged 18 and over. The offshore online casinos we review are available to Australian players, but gambling carries real financial risk. If you feel your gambling is becoming harmful, support is available 24 hours a day through the National Gambling Helpline on 1800 858 858, or visit Gambling Help Online at gamblinghelponline.org.au. Our own Responsible Gambling page outlines the tools most reputable casinos provide, including deposit limits, cooling-off periods and self-exclusion options.